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PetSmart

Designing an app that looks after our four legged best friends while we are in the office/away

Many four-legged friends have grown accustomed to having their owners by their side while working from home during the coronavirus pandemic. But as we plan to reopen and many employees start to return to the office, how will pets cope?

Challenge

No matter how much we love our pets, we still need to leave home to go to work, travel, run errands, etc. This leaves our pets home alone and sad. As pet owners, how can we interact with our pets when we are not home?

My role

My role includes product strategy, user research and analysis, persona creation, wireframes, UI design and prototyping, illustration/icon design, and usability testing.

Users:
Pet parents
 

Design principles:
WCAG standards

Research

PetSmart Segmentation targeting middle aged professionals with higher incomes and pet needs.
Illustrated employee cards and Deisy Rojas on a blue background graphic.

Sketching and concepting

Abstract shapes create a pixelated image with a complex pattern in white.
Your places, Living room, select Buddy, interface elements, gray background

UI Kit

Figma components, typography, and icon set display design elements on white background.

User flow

Diagram showing Landing, Onboarding, and Active users; text and arrows flow.
Various app screens showing pet profiles, animal needs, and settings pages.
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